Quality runs on paper, email and memory. The ERP can't see it.
What changes on the floor
Six versions of the same problem, and what each one looks like with Quality-Trak
Paper and spreadsheets
Inspection sheets and NCRs live in binders and a folder called "Quality FINAL v3."
One system, inside the ERP
Nonconformance, corrective action, deviations and complaints run inside SyteLine, on the same database as the job.
Email is the workflow
Dispositions and approvals travel by inbox. Nobody can see which parts are on hold.
The Workbench is the workflow
Every open NCR shows its owner and due date, and user-defined workflows carry a disposition from raised to closed.
Audits are projects
Every audit means days of pulling records by hand.
The audit is pulled from the system
Audits are run and recorded in the system, so the next one starts from the record.
Changes arrive late
An engineering change reaches the floor after the old revision has already run.
One controlled path from request to release
Engineering change and new product introduction run on a single path, and every change stays on record.
No linkages
Quality data sits beside the ERP, not in it.
On the job record by design
Quality-Trak shares the SyteLine database and inherits SyteLine's security model, with no middleware.
Cost of quality is invisible
Scrap and rework show up as unexplained variance at month-end.
Pareto now, cost of quality next
Pareto analytics show repeat failures from live records today. Cost of quality on the open job, beside labor cost, is next.
"Can we prove these parts were good? Certs live on a whiteboard, audits take two weeks."
The question every quality manager answers under pressure. A quality record that sits on the job, not in a binder, is where the answer starts.Features
What Quality-Trak does
Quality management
- Nonconformance (NCR) and corrective action (CAPA)
- Deviations and customer complaints
- Audits run and recorded in the system
Change management
- Engineering change (ECO) and new product introduction (NPI)
- One controlled path from request to release
- Every change on record for the next build
Production and inspection
- Dimensional, torque, checklist, attribute and serial inspections
- AQL sampling
- First-piece lock: the job waits for a good first part
Workbench and analytics
- The Quality Workbench shows every open item with owner and due date
- Pareto analytics on live records
- User-defined workflows
Before you start
What Quality-Trak needs
- Quality-Trak runs on SyteLine 9 and later, on premises or in Infor's multi-tenant cloud.
- Moving to Infor's multi-tenant cloud? Quality-Trak and the platform move with you. Your account team will confirm what your version supports.
- Built on Infor Mongoose, inside SyteLine. Nothing extra to host, sync or maintain.
- Quality-Trak is part of the Lake MES Platform and is not sold on its own.
On the platform
Quality-Trak on the Lake MES Platform
Shop-Trak, Doc-Trak and Fact-Trak already work on your SyteLine data today. The first direct product-to-product integration, Shop-Trak and Machine-Trak, is expected by the end of 2026, with more through 2027.
Shop-Trak
Labor, quantities and scrap at the operation. Recording quality from the Shop-Trak window is planned for 2027.
Doc-Trak
The current revision, work instruction and certificate travel with the job.
Machine-Trak
Any asset reports run, idle and down: the context behind a quality problem.
Fact-Trak
Cost of quality on the job view follows. Part of the Pro tier.
Vantage
Quality KPIs for every role. Drilling into the detail needs a Quality-Trak seat.
You are buying one-off solutions and becoming a systems integrator yourself to create what we give you off the shelf.
How you buy it
Capacity scales, capability activates.
The Lake MES Platform is available now and grows with every release.
One subscription, one renewal
You buy the Lake MES Platform, not a single product. Every tier is entitled to the products in it, with starter quantities included, and you decide what to install and when. One agreement covers all of it.
Capacity scales, capability activates
Add devices, users or machines as you grow. The next capability starts as an activation, not a new vendor and a new project.
Already a Lake customer
Current Lake customers receive loyalty pricing on the platform. Each customer moves at its renewal, starting January 1, 2027, and can move sooner through December 31, 2026. Your account team sizes the platform with you and confirms the numbers in a written quote.
Questions
Questions about Quality-Trak
What does Quality-Trak require?
SyteLine 9 and later, on premises or in Infor's multi-tenant cloud. Your account team confirms what your version supports.
Can I buy Quality-Trak on its own?
No. Quality-Trak is part of the Lake MES Platform. Every tier is entitled to it, and you decide what to install.
Was Quality-Trak called ProTrack?
Yes. Quality-Trak comes from ProTrack and runs on the Lake MES Platform as Quality-Trak.
SyteLine is your system of record. The Lake MES Platform is your system of execution.
The shop-floor platform for SyteLine manufacturers. 650+ manufacturers running Lake software today. 1,000+ manufacturers served since 1983, focused on the Midwest. We'd rather come solve a real problem on your floor than run you through a demo. Call (920) 406-3030.
Shop-Trak, Doc-Trak, Fact-Trak, Machine-Trak, Quality-Trak, Vantage and the Lake MES Platform are trademarks of The Lake Companies, LLC. Infor, SyteLine and CloudSuite Industrial are trademarks of Infor. Capability marked expected, planned or in development is not yet released and is subject to change.