Career Opportunities with The Lake Companies

Talented and passionate people changing how the manufacturing industry uses technology

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JOIN THE LAKE COMPANIES TEAM

If you’re looking for career opportunities that allow you to grow, enhance your abilities, learn new skills, and stay ahead of evolving technology—while being part of a supportive, down-to-earth team—then The Lake Companies could be the perfect fit.

As a tech company serving industries such as industrial machinery, metal fabrication, precision machining, high-tech electronics, medical, aerospace, defense, and transportation, we offer the chance to make a real impact. When you see the incredible products our clients create and know your role helps them run their businesses efficiently and effectively, you’ll feel a strong sense of pride in the work you do.

IMMEDIATE JOB OPENINGS

The Software QA Lead owns product quality at The Lake Companies — from release readiness through post-release monitoring and escaped defect trends. The role blends hands-on testing work with quality strategy: enforcing standards, owning the testing library, directing QA testers, and holding the gate on what ships. The right candidate brings enough experience to get oriented quickly and start making a real impact.

Location: Green Bay or Remote, United States
Department: Product Development
Reports To: VP of Product & Engineering
Employment Type: Full Time, Exempt

Key Responsibilities

  • Quality Ownership
    • Hold the go/no-go gate for every release, enforcing non-negotiables around Data Integrity, Security, and Core Workflows.
    • Own escaped defect metrics and drive year-over-year reductions in customer-reported defects.
    • Maintain the Quality Dashboard and chair the monthly Quality Council with Leadership, Product, and Support.
    • Own and enforce the Definition of Done across all product lines in partnership with the Scrum Master.
    • Participate in design and requirements reviews (Shift-Left) to catch quality issues before development begins.
  • Testing Library & Team Direction
    • Own the QA testing library: define what gets tested, at what depth, and to what standard.
    • Direct and coordinate QA testers, ensuring regression and manual testing tasks are completed on schedule and to standard.
    • Review and approve test contributions to maintain framework quality and consistency.
    • Develop tester independence and capability so the team can execute the majority of regression work autonomously.
  • Release & Defect Management
    • Coordinate the end-to-end release process: schedules, checklists, stakeholder communication, and UAT.
    • Triage and prioritize defects with the Product Manager for service packs and hotfixes.
    • Own 48-hour post-release hypercare monitoring using telemetry dashboards.

Qualifications:

  • Familiarity with Infor SyteLine ERP and the manufacturing environments it serves. Experience with Lake Companies products (Doc-Trak, Shop-Trak, Fact-Trak) strongly preferred.
  • Experience owning or significantly contributing to a QA testing library or automated test framework.
  • Hands-on experience with TestComplete or Playwright is a plus — this role will get into the details when needed.
  • Strong analytical skills; able to translate defect and support ticket data into prioritized quality improvements.
  • Clear communicator comfortable running cross-functional meetings and presenting quality data to the broader team.

Success Metrics:

  • Year-over-year reduction in customer-reported critical and non-critical escaped defects.
  • Year-over-year reduction in support tickets categorized as Software Defect.
  • QA team independently executing the majority of defined regression tasks.
  • Consistent Definition of Done enforcement across all releases.

Benefits:

  • Competitive compensation package.
  • Opportunities for professional growth and training.
  • Dynamic and collaborative work environment.

The expected base salary for this position is: USD 80,000- 90,000 and additional commissions. Salary is based on a number of factors including market conditions, location and may vary depending on job-related skills and experience.

ELITE BENEFITS PACKAGES

Elite Benefits: job satisfaction, purpose, personal evolution, innovation, commitment, customer focus, opportunity, longevity

Insurance Benefits:
 medical, dental, vision, life, accidental death and dismemberment, long term disability, short term disability, health savings account

Fringe Benefits: vacation, paid sick leave, paid holidays, 401(k), education assistance

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OUR VALUES

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At The Lake Companies...

We build lasting relationships with our customers. We listen intently, we care, we serve. We communicate openly & honestly, We encourage innovation with constant improvement. We provide proven solutions & strategies. We take responsibility for our actions. We enhance the methods of our customers & the skills of their staff. We address challenges quickly & with optimism. We believe in people and their dreams. We do the right thing.

Areas of Work Available at The Lake Companies

  • Application, Implementation, and Product Support
  • Programming & Development
  • Sales
  • Marketing
  • Systems & Networking Services
  • Consulting
  • Administration
  • And More

Applicant Information

Name(Required)
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Do you have experience working in manufacturing?(Required)
Do you have experience with SyteLine?(Required)
Do you have experience with The Lake Companies' products?(Required)
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