Customer Support
Technology is changing faster than ever and is continually presenting new advancements, opportunities and challenges for manufacturing businesses. Technology information solutions offer your business both power and flexibility. Along with this, however, also comes change. Our role is to be a resource to your staff when questions arise with your SyteLine or Lake Companies’ products.
Our staff of support experts are experienced professionals who have completed specialized software training and keep abreast of the developments and advancements in technology. They are armed with the knowledge and expertise required to solve the most complex of system and software issues, providing you with:
- Access to the best-trained support team
- Low cost, high quality, response
- Local support
- Integrated service provider
- Quick response
For the convenience of our customers, our support services are accessible via e-mail or phone to meet your specific needs. We also offer on-site support options to meet your specific needs.
Our goals are not to only resolve current issues quickly, but also to leverage our day-to-day work to prevent future problems. The diverse backgrounds of our staff enable us to understand your situations and bring many perspectives to the resolution of your problems. We resolve issues at any level of severity. We are here to help, no matter what your issue is. We handle your call with the utmost importance and will work hard to quickly resolve your issue .
For more information about The Lake Companies’ Customer Support services, or to contact our Customer Support department, call us at 920.406.3030 or e-mail us at support@lakeco.com.
