Achieve Momentous Success Across Entire Organization – A Client Success Story: Part 1
It’s hard to get excited about foot switches…or is it?
You know those devices on the floors that allow an operator to keep their hands free while performing a task? A dentist can raise the patient’s chair, a radiologist can tilt an exam table, a woodworker can power the scroll saw, and a surgeon can use it to perform a number of tasks in the operation room. Foot switches are functional and convenient, and the employees at Linemaster Switch Corporation are passionate about the products they create.
LINEMASTER Switch Corporation is a global leader in manufacturing foot switches for medical and industrial applications. In fact, nearly 90% of all U.S. medical manufacturers use Linemaster Switch foot controls for their medical applications. From industrial machinery and equipment to emergency vehicles, farm equipment to bone saws, dental chairs to surgical microscopes, and a whole range in-between, Linemaster Switch delivers unmatched capabilities in highly-engineered, custom, foot control products.
To power their business, Linemaster relies on The Lake Companies’ Shop-Trak and Doc-Trak applications for Infor SyteLine ERP. Here’s their story of how these two modules have helped the entire organization achieve momentous success.
Linemaster’s Before Doc-Trak Horror Story
Many people know Keith Worthington because he is an extremely knowledgeable person, and uses that knowledge frequently to help others in the Infor SyteLine (CSI) family solve their own internal business challenges. Keith is also the IT Manager at Linemaster Switch, and shared with an audience of a few hundred people how The Lake Companies’ products—Shop-Trak and Doc-Trak—have been a critical component of their ERP system since they went live with SyteLine in August of 2011. Doc-Trak in particular has played a crucial role in the day-to-day life of Linemaster employees and has made a positive impact in so many ways.
Storing a document is only as useful as your ability to retrieve that document at a later time. Doc-Trak is how we achieve that goal.
According to Keith, before Doc-Trak, paper documents were stored in files in a warehouse. He said,
We have horror stories of people coming in wearing jeans and a t-shirt, rifling through boxes of documents for several days in a row, trying to find something and coming out covered in cobwebs and dust and dirt.
Purchase orders and invoices were manually printed and mailed, and then they were manually faxed and emailed. However, with the implementation of Doc-Trak, it was like a whole new dawn.
After Implementing Doc-Trak
- Virtual Rules allow Linemaster employees to immediately attach thousands of drawings to items
- Profiles allow them to send POs, Order Verifications, Invoices, RMA Verifications, Debit/Credit Memos, and Vouchers to customers and vendors with the appropriate documentation attached
- Job Packets are printed and attached in SyteLine with drawings, Quality Test Procedures, and other documents bundled automatically
- Documents printed through report forms get automatically named, archived, and attached
- Drag and Drop instantly renames, moves, and attaches documents, allowing for a consistent naming convention across all documents
- Documents can now be found in seconds, instead of days
Doc-Trak in the Future
In the future, Linemaster intends to use Doc-Trak in concert with Shop-Trak to reduce the amount of paperwork used on the shop floor. Keith Worthington said,
We don’t want paperwork on the shop floor. We hope to do Doc-Trak mass scanning to import documents even faster and continue our quest to reduce our printer fees by just flat eliminating paper.
The story continues…
Look for part 2 of this story (coming soon) where we’ll share more of Linemaster Switch Corporation’s success with The Lake Companies’ products. A company is only as good as the people it serves, and here at The Lake Companies, it’s our purpose to make our client companies, like Linemaster Switch Corporation, better and more successful.